How do I update the Kata theme, and is it free?
Updates are free for valid license holders. To update, verify your license key within the Kata dashboard. Once active, navigate to WordPress Dashboard > Appearance > Themes to install the latest version.
What features are unlocked upon activating the Kata theme?
Activating your license grants access to the Demo Importer, the premium Plugin Installation panel, and automatic theme updates.
Do I need a separate license for a staging or test site?
No, a second license is not required. You can manage your license activation via your Webnus account (Purchase Details > View License > Manage Sites). Simply deactivate the license on your live site and reactivate it on your staging environment as needed.
Is MEC Pro required to use Webnus add-ons?
MEC Pro is required for most premium add-ons (e.g., Ticket & Invoice, WooCommerce Integration, Advanced Reports). However, specific add-ons marked as “Lite Compatible” function with the free version of MEC. Please check the compatibility status on our Add-ons page.
Is MEC Pro included with the Kata Theme?
MEC Pro is not included with the standalone Kata Theme license. To acquire both, we recommend purchasing the Event Pro Pack or Event Commerce Solution bundles.
How do I receive support after purchase?
Please submit your inquiries via our dedicated Support Area. Our team aims to respond promptly. During peak periods, response times may range from 12 to 24 hours. We appreciate your patience.
Why choose Webnus?
The Webnus Team consists of global web experts with over five years of top-tier experience on ThemeForest. With 26 successful products and a 95% 5-star satisfaction rating, we prioritize user-centric development and responsive support above all else.
What is your refund policy?
We offer a comprehensive 14-day money-back guarantee. Customer satisfaction is our priority; if our products do not meet your expectations, please request a refund within 30 days, and it will be processed without issue.
How can I upgrade my existing package?
To upgrade, please purchase your desired new package first. Once completed, submit a refund request for your original order via our Refund Form or contact us via the live chat widget. We will process the refund for the original purchase immediately.